All cheque are to be written out to "Exxelnet Solutions Pte Ltd" and mailed to 2 Leng Kee Road, #05-09, Thye Hong Centre, Singapore 159086
You may choose to visit us at2 Leng Kee Road, #05-09, Thye Hong Centre, Singapore 159086. Our office is only 5 minutes walk from Redhill MRT Station (See location map)
You may wish to transfer the appropriate funds to DBS Current Account #028-900031-0 of Exxelnet Solutions Pte Ltd.
(For this method, please call us at 6475 7557 immediately to notify us once the transfer is successful.)
By Credit Card
2. What are the features that come FREEwith hosting with Exxelnet Solutions?
Email Forwarding & Auto Responder
Control Panel (URL:
Based Email Access
like Hotmail (URL:
Hrs FTP Access
AntiVirus Scan and
Spam Filtering for
FREEMAIL-COPY function for monitoring all
emails of your domain
Statistics for website
FREE Shared SSL server
Form and Counter
Submission to 1000
assistance to Domain
3. How long does it take before my domain name is active?
the appropriate Network Information Centre announces that your domain name has
been registered or transferred, it usually takes about 48 to 72 hours before it
is active. For existing domains, DNS information has to be updated so that the
new location of your website is reflected.
4. How long does it take to set up a web hosting account with Exxelnet Solutions?
server will be set up for you within 6 hours of receipt of your payment. You will
receive a set of detailed instructions to guide you through the setting up of
POP email account, FTP etc. This means you will be able to upload files into the
new server to standby for the domain to be effective. For existing domains, there
may be a delay of between 3 - 7 days due to the time needed for the Network Information
Centres to update the change in your DNS information. This delay, called Internet
Propagation Time, is beyond our control.
5. Do you host foreign domains (eg. domains ending with .cn, .bn, .au)?
we do. In fact we are also able to register country specific domain names. Rates
and period of registration will vary.
6. What type of database system does your servers support?
servers support MS Access and MySQL. Please email to sales @ exxelnet.com if you wish to enquire about MS SQL.
7. Will I be able to access my domain without the www?
We are one of the few web hosting providers who provides this capability.You will
be able to access your domain without the WWW in front of your domain name. You
may access your domain by either typing "www.yourdomain.com" or "yourdomain.com".
8. Do you provide technical support for your customers?
Free technical support on the use of our web hosting and email services is provided.
We encourage our customer to send all technical queries to support @ exxelnet.com
which we will attend to within the shortest possible time.