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1. What's a server?
2. What's an ISP?
3. What's PHP?
4. Do you support PHP?
5. What country codes, top level domains, extensions can you host?
6. How do I migrate my website to RapidCloud Singapore from Another Hosting provider?
7. I already have my domain name and hosting. Will there be any downtime for my web site and email if I switch to your services?
8. What is Internet Propagation Time?
9. What are the restrictions on access to update my website?
10. What type of files can I host?

1. What's a Server?
 
A server is a computer (or software package) in a network that is used to provide particular services to other computers. Here are some examples:
  • A mail server routes email. IMAP and POP3 servers handle incoming mail, and SMTP servers handle outgoing mail.
  • A file server, also called a web server, holds your web pages, and makes them available to your web viewers.
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2. What's an ISP?
 
ISP stands for Internet Service Provider.

An ISP provides access to the Internet by giving its customers the infrastructure and software necessary to cruise the World Wide Web and send and receive e-mail, usually for a monthly fee.

Some ISPs include America Online (AOL) and Earthlink. RapidCloud Singapore is not an ISP.

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3. What's PHP?
 PHP is a scripting language like ASP, which allows you to make dynamic web pages quickly and easily.

PHP support is a standard feature for all RapidCloud Singapore web hosting accounts.

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4. Do you support PHP?
 Yes. Support for PHP4 and 5 are a standard feature on all RapidCloud Singapore accounts.

We currently support PHP version 4.2.2, version 4.3.1 and version 5.

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5. What country codes, top level domains, extensions can you host?
 We can host any domain name with any extension that your country will allow us to host. There is no limitation on our part.
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6. How do I migrate my website to RapidCloud Singapore from Another Hosting Provider?
 

There are a few simple steps involved to migrate your website to our servers. Firstly, subscribe to our web hosting plan. Upload your website and create your email accounts in our servers. Next, contact your registrar (the company that you registered your domain name with) and have them change the DNS information of your domain to our name servers addresses. Most registrars have online Control Panels that you can simply fill out to make the DNS changes yourself.

Our Domain Name Servers:

Primary Name Server 1: ns11.enodns.com 103.11.151.60
Secondary Name Server 1: ns12.enodns.com 208.115.113.3
Secondary Name Server 2: ns13.enodns.com  120.50.41.86
Secondary Name Server 3: ns14.enodns.com 192.249.60.214
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7. I already have my domain name and hosting. Will there be any downtime for
my web site and email if I switch to your services?
 

Follow the following steps to minimise disruption or maintain NO downtime for your migration exercise.

1.
Subscribe to our hosting package. We will set up your web space and email you the server setup info and instructions.
2.
Upload/publish your website to the new server.
3.
Create all the email accounts in the new email server according to what you have on your old email server and configure the email disk quota if needed.
4.
Modify the DNS info of your domain name to that of ours. See previous answer.
5.
Allow 24 to 48 hours for the new DNS info to propagate througout the Internet. Your website and email are now hosted by the new servers.
6.
Download your emails from the old email server one last time and you may terminate your hosting service with your previous hosting provider.

:: Read more

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8. What is Internet Propagation Time?
 Internet Propagation is the time that it takes for all the servers in the world to recognize a new IP address once it has been transferred.
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9. What are the restrictions on access to update my website?
 You will be given unlimited access 24-hours, 7 days a week to do so.
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10. What type of files can I host?
 You can host most of the files including media files/ pdf files/ doc files.
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Rapidcloud Singapore Pte Ltd (f.k.a. Exxelnet Solutions Pte Ltd) is a top Singapore Web Hosting and E-Business Consulting Company specializing in Domain Name Registration, Dedicated Server Hosting, Website Design, Website Development and Application Programming. Rapidcloud Singapore is also a Singapore SEO Company that delivers results, other SEO Services includes Search Engine Optimization, Pay Per Click or Search Marketing, Directory Submission, Link Popularity Building and Social Media Marketing.